BNB ISRAEL Concierge Services founded in 2014, with place of business at Daniel st 15, Tel Aviv Israel is a premier concierge service provider for short-term stay rentals in Israel. With years of experience and a deep understanding of the local market, BNB ISRAEL offers exceptional hospitality and property management services, for guests to feel at home the moment the check into their accommodation in Israel. BNB ISRAEL's team of dedicated professionals speaks Hebrew, English and French, providing high-end customer service to ensure that every aspect of our guests’ stay is seamless and stress-free.
This Agreement is entered between BNB ISRAEL Concierge Services (“BNB ISRAEL”, “Company”, “We”, “us”) and the guest (“Client”) of the residential property rented (“Accommodation”) by validating a reservation (“Booking”) made through the Company’s website: https://www.bnbisrael.com/ and shall take effect upon receipt of a confirmation of Booking by email.
You acknowledge and agree that by using the Company’s services for your Booking and by accepting the terms hereof, you have read, understand and agree with the terms herein as well as the relevant sections of the Company’s Terms of Service (the “Terms of Use”) as published on https://www.https://www.bnbisrael.com/terms-and-conditions into which this Agreement is incorporated.
By accessing the website https://www.bnbisrael.com/ and its subpages (“Site”), you represent and warrant that you are 18 or older. Once you use any service provided by the website, create an account or register to any of the services provided by BNB ISRAEL (“Service”), you represent that you have read, understood and agreed to be bound by our Terms of Use, and by our Privacy Policy (available on our website https://www.bnbisrael.com/terms-and-conditions), including any future modifications, which shall be posted at any time and without prior notice on the Site. If you do not agree to be bound by all of the terms of this Agreement as well as those of our Privacy Policy, please cease using the Site and the Service.
Basic information will be requested to create a personal account to access the Site, which may be mandatory to access certain features of the Site.
All information provided upon registration must be accurate at the time of submission and will always be kept up to date. We may use this information to contact you or for delivering the Service.
Your account is personal and cannot be shared with anyone. You may not impersonate any other person whether or not that other person is a user of the Site or of the Services.
By agreeing to these Terms you give your consent to receive communications from the Company by email.
BNB ISRAEL commits to treat your privacy with high protection. The collection, storage and usage of certain information about you, including among others your Personal Data, is governed by the terms of our Privacy Policy. By accessing this Service, you consent to the collection and use of information as described in our Privacy Policy, as may be amended by the Company from time to time.
This Privacy Policy also explains the rights you have concerning the Personal Data that we process and how you can exercise these rights. We manifest our commitment to privacy and data protection by embracing the following principles. We use Personal Data lawfully, fairly, and in a transparent manner. We collect no more Personal Data than necessary, and only for a legitimate purpose. We retain no more data than necessary or for a longer period than needed. We protect Personal Data with appropriate and reasonable security measures.
This policy applies only to information collected on the Site. We collect two types of information from visitors to our websites: Personal Data and Non-Personal Data.
“Non-Personal Data” can be technical in nature. It does not identify you personally. Examples of Non-Personal Data may include (but are not limited to) cookies, web beacons, and demographic information.
“Personal Data” is information that identifies you personally and that you provide to us, such as your name, address, telephone number, email address, and sometimes your Internet Protocol (IP) address. We may collect this information when you create a profile on our Site, visit our Site, or complete a purchase.
To improve your experience with our Site we may also collect information on how you navigate the Site, information about your connection, and the technical means you use to access our Site. This data may include information such as your browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give the Company permission to do so. We use this data to improve and customise your navigation experience. You can enable or disable location services when you use our Service at any time by way of your device settings.
We use cookies and similar tracking technologies to track the activity on our Site and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from our Site and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, if you do not accept cookies, you may not be able to use some portions of our Site.
Your Personal Data is available and accessible only by those who need the data to accomplish the intended processing purpose. To the extent necessary, your Personal Data may be shared with suppliers and subcontractors (processors and sub-processors) carrying out certain tasks on our behalf and with independent third-parties, including, but not limited to, using personal information you share with the Company or that we indirectly collect to verify your identity and for fraud prevention purposes.
The security of your data is important to the Company but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We may disclose your Personal Data in the good faith belief that such action is necessary to: (1) to comply with a legal obligation (2) to protect the personal safety of users of the Site or the public (3) to prevent or investigate possible wrongdoing in connection with the Site (4) to protect against legal liability.
You have the right to request the Company to delete any personal information we have collected from you or maintain about you, subject to certain exceptions. Pleas reach to the Company at the contact information below.
The Service and content of the Site are available solely for personal use and for the purposes described in these Terms of Use. Any and all other uses are prohibited. BNB ISRAEL reserves the right, in its sole discretion, to refuse service, terminate account, remove or modify content, cancel reservations, or deny access to the Service.
If you publish any information on the Site, it will be your personal responsibility and liability against claims relating to breach of intellectual property, defamation, privacy or any other claim arising from your content. You may not publish any offensive, inaccurate, misleading, defamatory, fraudulent, or illegal content or content which our team deems of the above mentioned nature. If you publish any such content, your account may be terminated at our sole discretion.
BNB ISRAEL highly values your intellectual property rights and those of others. In this regard, together with the above, relating to inappropriate use, you are neither allowed to copy, to translate, to make derivative versions, to data mine, to crawl, to scrape, to reverse engineer, or to modify any part of the Site, including its source code, content and navigational structure, in any way. The Site itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, belong to BNB ISRAEL.
In accordance with the Digital Millennium Copyright Act of 1998, the text of which may be found on the U.S. Copyright Office website at http://www.copyright.gov/legislation/dmca.pdf, BNB ISRAEL will promptly answer to claims of copyright infringement committed using the Site, which would be reported to BNB ISRAEL in the notice format shared below.
If you are a copyright owner, or are authorised to act on behalf of one, please report alleged copyright infringements taking place on or through the Site by completing the following DMCA Notice of Alleged Infringement and delivering it to BNB ISRAEL. Upon receipt of the Notice as described below, BNB ISRAEL will take action, in its sole discretion, it deems appropriate, including removal of the challenged material from the Site.
DMCA Notice of Alleged Infringement ("Notice")
Deliver this Notice, with all items completed, to BNB ISRAEL at:
Daniel st 15, Tel Aviv Israel
BNB ISRAEL will use reasonable efforts to make the Services available at all times. The Services are provided over the internet and mobile networks, therefore the quality and availability of the Services may from time to time be affected by factors outside BNB ISRAEL's reasonable control. BNB ISRAEL will not be responsible whatsoever for unavailability of the Services, or any difficulty or inability to access content or any other communication system failure which may result in the Services being unavailable. It may occur that BNB ISRAEL would have to suspend access to the Site and any such interruptions shall not constitute a breach by us of these terms. We may change the format of the Site, Services provided or to the Site's content at any time without any notice.
In no event will BNB ISRAEL, its affiliates, employees, licensors or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including, but not limited to, loss of use of the service, business interruption, loss of profits, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
BNB ISRAEL’s aggregate liability to you or for all claims relating to the Service cannot exceed the amount paid, if any, by you to BNB ISRAEL for the Service.
Your account will be terminated within 30 days following the receipt from you of an email requesting for such termination. The provisions and all obligations of and restrictions on you to the Services shall survive any termination of these Terms.
You agree that BNB ISRAEL, in its sole and absolute discretion, may terminate your account (or any part thereof) or your use of the Service, for any reason, including for lack of use or if BNB ISRAEL believes that you have violated or acted inconsistently with the spirit of these Terms. BNB ISRAEL may, also, in its sole discretion, and at any time, discontinue providing the Services, or any part thereof, without notice. You agree that any termination of your access to the Services under any provision of these Terms may be effected without prior notice, and you acknowledge and agree that BNB ISRAEL may immediately deactivate or delete your account and all related information and files in your account and prohibit any further access to all files or the Services by you; however, we do not guarantee that any information posted by you will be deleted from the Site. Further, you agree that BNB ISRAEL shall not be liable to you or any third party for any termination of your access to the Services.
These Terms shall be governed by, construed and enforced in accordance with the laws of Israel. The parties agree that the courts of Israel shall have exclusive jurisdiction to settle any dispute which might arise out of, under, or in connection with these Terms.
Your use of the Service may also be subject to other local, national and international laws. You may be liable for civil and criminal penalties for the violations of these laws and regulations.
Any and all controversies, counts, demands, disputes claims, or causes of action (“Disputes”) between you and BNB ISRAEL or their successors or assignees shall exclusively be settled through binding and confidential arbitration, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you and BNB ISRAEL are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding.
If you have any questions or concerns regarding this agreement, please do not hesitate to contact us.
Daniel st 15, Tel Aviv Israel
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BNB ISRAEL Concierge Services
BNB Israel Concierge Services founded in 2014 is a premier concierge service provider for short-term stay rentals in Israel. With years of experience and a deep understanding of the local market, BNB Israel offers exceptional hospitality and property management services, for guests to feel at home the moment the check into their accommodation in Israel. BNB Israel's team of dedicated professionals speaks Hebrew, English and French, providing high-end customer service to ensure that every aspect of our guests’ stay is seamless and stress-free.
This Agreement is entered between BNB Israel Concierge Services (“Company”) and the guest (“Client”) of the residential property rented (“Accommodation”) by validating a reservation (“Booking”) made through the Company’s website: https://www.bnbisrael.com/ or by email by writing to contact@bnbisrael.com and shall take effect upon receipt of a confirmation of Booking by email.
You acknowledge and agree that by using the Company’s services for your Booking and by accepting the terms hereof, you have read, understood and agreed with the terms herein as well as the relevant sections of the Company’s Terms of Service (the “Terms of Use”) as published on https://www. https://www.bnbisrael.com/terms-and-conditions into which this Agreement is incorporated.
The Client acknowledges and agrees that the Company requires them to agree to the below House Rules here in connection with a Booking. You agree to comply with all applicable laws and regulations, and that you will not breach any agreements you have entered into with any third parties.
You have received a Booking Confirmation as a result of your Booking of an Accommodation.
At the beginning of your stay in the Accommodation, it will be necessary for you to authorize a specific amount on a credit or debit card account that you have provided. Please note that this card or account may differ from the one that you used for booking. The Company reserves the right to charge this credit or debit card in case of any damage to the Accommodation or its contents, or if you overstay past the scheduled check-out time.
As indicated in the Booking Confirmation, the Check-In and Check-Out times for the Accommodation are strictly enforced. If the Company has not agreed in writing to a late Check-Out or an extension to your stay, then you will be held responsible for a full day's Accommodation Fee for any overstaying beyond the Check-Out time on your scheduled departure date. If you exceed the allotted time by more than two hours, the Company reserves the right to enter the Accommodation or send an authorized agent to remove your belongings, change the locks, and take any other necessary or appropriate action. Any costs associated with such actions will be charged to the debit or credit card account that you provided during check-in. Additionally, you will be charged an extra fee equivalent to 150% of the daily rate for each day, or partial day, that you overstay. You will also be responsible for any damages, fees, costs, or expenses incurred by the Company, including, but not limited to, any losses due to the inability to book the Accommodation for subsequent periods or the cost of finding alternative accommodations for any subsequent guest who had booked the Accommodation for the same period as your overstay.
Please note that your use of the Site and BNB Israel Concierge Services is entirely at your own risk. The Company’s Parties, including our affiliated companies, employees, founders, executives, agents, third-party providers, and licensors, do not guarantee uninterrupted or error-free access to the Site or Services, nor do we guarantee the accuracy, reliability, or content of any information, accommodations, services, or merchandise provided through the Site. The Site and Services are provided on an "as is" basis, without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement, except for warranties that are implied by law and cannot be excluded or modified.
We, and the Company’s Parties, shall not be held liable for any damages or injuries arising from any failures of performance, errors, omissions, interruptions, deletions, defects, delays in operation or transmission, computer viruses, communication line failures, theft, destruction, or unauthorized access to, alteration of, or use of record, regardless of the cause of action.
You acknowledge and agree that you assume all risks associated with using the Site and Services to the fullest extent permitted by law. We and the Company’s Parties are not responsible for any defamatory, offensive, or illegal conduct of other users or third parties, including third-party platforms, and you agree that the risk of injury from the foregoing rests entirely with you.
Under no circumstances shall we, the Company’s Parties, or any person or entity involved in creating, producing, or distributing the Site or Services be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site or BNB Israel Concierge Services. You acknowledge that this section applies to all content on the Site and all such services.
We and the Company’s Parties shall not be held liable for any errors, inaccuracies, omissions, or other defects in, or untimeliness or unauthenticity of, the information contained within the Site, including without limitation pricing or availability information, or for any delay or interruption in its transmission to you, or for any claims or losses arising from or occasioned thereby.
None of the Company’s Parties shall be held liable for any third-party claims or losses of any nature, including but not limited to lost profits, punitive or consequential damages. The total liability of us and the Company’s Parties to you or any end-user for all damages, injuries, losses, and causes of action arising from or relating to these Terms or the use of or inability to use the Site or the Company’s Services shall be limited to proven direct damages in an amount not to exceed one hundred dollars ($100).
Some jurisdictions do not allow the limitation or exclusion of certain liability or warranties, so some of the above limitations may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law. Please consult your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
You agree to defend, indemnify, hold harmless BNB Israel Concierge Services, its affiliates, and its and their representatives, agents, directors, managers, officers, employees, and shareholders from and against all claims, liabilities, damages, losses and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (1) your access to or use of the Site and Services, (2) any Member Content submitted by you and (3) any breach or alleged breach by you of these Terms.
By using the Site and Services, you agree that this Agreement becomes effective immediately. In the event that you decide to cancel your registration, you must send us an email and we will make our best efforts to terminate your registration within 30 days. BNB Israel Concierge Services reserves the right to modify or terminate these terms at any time, with or without notice. Notwithstanding any termination, the provisions, obligations, and restrictions related to the Services for both you and any other User shall remain in effect.
Furthermore, BNB Israel Concierge Services may, at its sole discretion, terminate your account or your use of the Service for any reason, including lack of use or if BNB Israel Concierge Services believes that you have breached the spirit of these Terms. BNB Israel Concierge Services may also discontinue providing the Services or any part of them, with or without notice, at any time. You acknowledge and agree that any termination of your access to the Services under any provision of these Terms may be affected without prior notice. BNB Israel Concierge Services may immediately deactivate or delete your account and all related information and files, and prohibit any further access to all files or the Services by you. However, any information posted by you may not necessarily be deleted from the Site. Finally, you agree that BNB Israel Concierge Services will not be responsible or liable to you or any third party for any termination of your access to the Services.
By agreeing to this agreement, you confirm that you have the legal capacity to do so. You acknowledge that you are not entitled to withhold any amounts owed to the Company against any amounts that may be owed to you. The Company reserves the right to assign or sub-contract their obligations under this agreement. The Company will not be held liable for any delay or failure to perform their obligations if the cause is beyond their reasonable control, including severe weather, endemic or pandemic, power or utility cut-off, burglary, natural disaster, strikes, governmental action, terrorism, war, civil unrest, or similar occurrences. This agreement supersedes any previous marketing information, representations, or agreements between the parties and represents the entire understanding between the parties. The parties agree that these terms are fair and reasonable. If any provision of this agreement is found to be invalid, the remaining provisions will remain in full force and effect. The Company may modify or amend this agreement in writing, and notice will be given by posting on the relevant page. This agreement will be construed in accordance with the laws of Israel. The failure of either party to enforce any provision of this agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this agreement.
If you have any questions or concerns regarding this agreement, please do not hesitate to contact us.
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BNB ISRAEL Concierge Services